Stop Building Your Business for Instagram. Start Building It for an Exit.

Alexandra Pierce ··6 Mins Read
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By Thu Nguyen, Founder, Unhinged BusinessFounder Thu Nguyen explains why businesses should prioritize profitability, systems, customer loyalty, and independence over social media visibility when building for long-term value and a potential exit.

We have never had more ways to make a business look successful.

A beautiful Instagram feed. A founder with 100,000 followers. Sold-out launches. Influencer gifting. Viral TikToks. A big launch party. A Shopify notification going off every few minutes.

From the outside, it can look like a business is absolutely flying.

But here is the question I think more founders need to ask:

If someone wanted to buy your business tomorrow, what would they actually be buying?

Because followers are not enterprise value.

Neither are likes, views, beautiful packaging or a founder who has become exceptionally good at creating content.

They can absolutely contribute to the value of a business. Brand awareness matters. Community matters. Cultural relevance matters. Customer attention is increasingly difficult and expensive to acquire, so having it is incredibly powerful.

But attention and enterprise value are not the same thing.

And I think we are starting to confuse the two.

The Instagram Era of Entrepreneurship

Social media has democratised entrepreneurship in an extraordinary way.

A founder can develop a product, build an audience, launch directly to consumers and create meaningful revenue without the traditional infrastructure that businesses once required.

That is a good thing.

But it has also changed what success looks like.

We can see followers. We can see engagement. We can see launch events, press coverage, collaborations and beautifully produced campaigns.

What we cannot see on Instagram is the balance sheet.

We cannot see the gross margin.

We cannot see whether the business has enough cash to pay its suppliers in 60 days.

We cannot see customer acquisition cost, inventory ageing, repeat purchase rates, debt, working capital requirements or whether the founder is personally holding the entire operation together.

And those less glamorous things are often exactly what determine whether a business is actually valuable.

A woman speaks at an event titled "Her Seat: Unhinged Business World" while others listen.

Build for Enterprise Value, Not Just Visibility

After spending 16 years working with founders and business owners across fashion, FMCG, beauty, wellness and technology, I have seen businesses at almost every stage of growth.

One thing has remained consistent.

Revenue alone does not tell you whether you have built a good business.

And visibility certainly does not.

If your long-term ambition is to sell, raise capital or simply build something that can operate without consuming your entire life, you need to think about enterprise value much earlier than most founders do.

An acquirer is unlikely to care that one of your Reels received 800,000 views if the business loses money every time it acquires a customer.

They will care about what sits underneath the attention.

Can this business make money consistently?

Are customers coming back?

Is there something difficult for competitors to replicate?

Does the business have multiple ways to reach customers?

Are its financials clean and understandable?

Can it scale without costs increasing at the same rate?

And perhaps most importantly:

Can this business survive without its founder?

The Founder Dependency Problem

Founder-led marketing has become one of the most powerful growth tools available to businesses.

People want to know who built the company. They want opinions, personality and a reason to care.

I am a huge believer in founder visibility.

But there is a difference between a founder strengthening a brand and a founder being the business.

If every sale depends on your face, your content, your relationships, your inbox and your ability to show up every day, you may have created an incredibly effective personal sales engine.

You have not necessarily created a transferable company.

This becomes particularly important when you start thinking about an exit.

Imagine acquiring a company whose customers are primarily attached to its founder. The moment that founder leaves, part of the customer relationship could leave with them.

That is risk.

The goal should not necessarily be to remove yourself from the brand.

It should be to build enough value underneath your personal brand that the company can eventually stand independently of you.

A woman sitting at a table with a laptop, microphone, and glass of water

Revenue Can Hide a Lot of Problems

There is another metric founders love talking about: revenue.

“We hit $1 million.”

“We’re on track for $5 million.”

“We doubled revenue this year.”

Fantastic.

But what did it cost you to generate it?

A business can grow revenue while simultaneously becoming less valuable.

Imagine increasing sales by 50 per cent while marketing costs double, margins deteriorate, inventory requirements explode and cash flow becomes increasingly difficult to manage.

The headline says growth.

The financials may say something very different.

This is why founders need to understand the difference between building revenue and building value.

A smaller company with healthy margins, strong repeat purchasing, disciplined inventory, diversified distribution and consistent profitability may ultimately be a much more attractive asset than a significantly larger company burning cash to maintain growth.

Scale is impressive.

Quality of scale is what matters.

What Would Someone Actually Pay For?

If I were building a consumer business today with the intention of eventually selling it, I would be thinking about the exit long before I wanted one.

Not because every founder needs to sell.

But because many of the characteristics that make a company attractive to an acquirer also make it a better company to own.

I would focus on:

Healthy unit economics. Understand exactly what you make after the real cost of generating a sale.

Repeatable customer demand. One viral product or campaign is exciting. Customers repeatedly choosing you is more valuable.

Channel diversification. If 90 per cent of your revenue disappears when Meta changes an algorithm, you have concentration risk.

Strong margins. Revenue gets attention. Margin gives you options.

Operational systems. A business should not require the founder to personally solve every problem.

Clean financials. You should be able to explain where the business makes money, where it loses money and why.

Defensibility. Brand, IP, distribution, product innovation, data, community or something else that makes the business harder to replicate.

Reduced founder dependency. Build a brand people love, not merely a founder they follow.

None of these things are particularly sexy.

They probably will not go viral on TikTok.

But they are the things that turn a brand into an asset.

Instagram Still Matters

This is not an argument against Instagram.

Quite the opposite.

Attention is one of the most valuable currencies in modern business.

If you have built an audience that genuinely cares about what you create, you have something many companies spend millions trying to manufacture.

Use it.

Build your founder profile. Tell your story. Create content. Develop community. Generate cultural relevance.

Just make sure you are building the machine behind it at the same time.

Because the best outcome is not choosing between a business that looks successful and one that is commercially strong.

It is building both.

A brand people want to follow.

A product customers want to buy again.

A company employee can operate.

Financials an investor can understand.

And an asset somebody might eventually want to acquire.

So keep building the Instagram feed.

Just don’t mistake it for business.

The real question is not how many people will follow your company tomorrow.

It is how much somebody would pay to own it.

unhingedbusiness.com

Thu Nguyen is the founder of Unhinged Business, a business platform and advisory built for founders and executives navigating growth, scale and everything that happens behind the scenes. With 16 years of experience across C suite leadership, operations, finance, commercial strategy and global expansion, Thu brings a practical, commercially focused perspective to building businesses that are designed to last.

business strategyprofitabilitycustomer loyaltyenterprise valuesocial media impact

CEO Times Contributor

Alexandra Pierce

Covers business, innovation, and leadership, with a particular interest in entrepreneurs and emerging brands.


This article features partner, contributor, or branded content from a third party. Members of the CEO Times editorial staff were not involved in the creation of this content. All views and opinions are those of the contributor alone.

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