Anaptyx Introduces CivicConnect™ to Help Municipalities Plan, Deploy and Operate Public Connectivity Networks

MYRTLE BEACH, S.C. — September 15, 2026 — Anaptyx has launched Anaptyx CivicConnect™, a specialized team focused on helping municipalities develop, deploy, and operate public connectivity projects associated with the Broadband Equity, Access, and Deployment (BEAD) Program.

The new initiative brings together Anaptyx's experience in managed Wi-Fi, network engineering, structured cabling, and ongoing network operations within a team dedicated to the needs of cities, towns, counties, and regional authorities.

Anaptyx has designed, implemented, and managed networks for government, municipal, HOA, and commercial customers since 2007. With CivicConnect™, the company is placing dedicated resources around the operational challenges communities may face as broadband infrastructure moves from funding and construction into everyday public use.

For municipalities, completing broadband infrastructure is only part of the connectivity equation. Community Wi-Fi at libraries, downtown areas, transit locations, parks, housing properties, community centers, and municipal facilities also requires wireless design, equipment planning, installation coordination, security, technical support, and long-term maintenance.

CivicConnect™ is intended to help communities manage those responsibilities through a coordinated approach rather than relying on multiple disconnected vendors throughout the network lifecycle.

“Municipalities are being handed one of the largest infrastructure opportunities in a generation, and most of them are being handed it without additional staff,” said Kenneth Carnesi, Sr., Anaptyx COO and Director of Government Sales. “The questions we hear are not theoretical. Who writes the technical response? Who sits between the state broadband office, the construction contractor, and the town council? Who answers the phone at eleven o’clock at night when the Wi-Fi at the senior center goes down? CivicConnect was built to answer those questions with one accountable team.”

Carnesi, who created the CivicConnect initiative, is also the author of BEAD: Unlocking the Future, recognized by TodayUS magazine as the Best Broadband Policy and Strategy Book in the United States.

Turning Broadband Infrastructure Into Community Connectivity

The BEAD Program was established under the Infrastructure Investment and Jobs Act of 2021 and provides $42.5 billion to support the expansion of high-speed internet access, with an emphasis on unserved and underserved communities.

Although BEAD is a federal initiative, states play a central role in administering funding and establishing many of the procedures that applicants and participating organizations must navigate.

As a result, municipalities may encounter different procurement processes, evaluation standards, documentation requirements, and program priorities depending on their location. Projects may also be subject to applicable federal requirements involving areas such as domestic sourcing, labor standards, accessibility, and supply-chain compliance.

For smaller municipalities in particular, managing these requirements alongside the technical demands of building and operating a public network can require resources beyond existing staff.

“The biggest challenge may be understanding how the money actually moves,” Carnesi said. “Once a municipality sees the path clearly — federal to state, state to community, community to the partners who actually build and run the thing — the decisions in front of them get much more manageable. Confusion is what causes towns to miss windows. Preparation is what gets them through.”

CivicConnect™ is structured to provide support as communities move from early-stage planning through deployment and ultimately into the ongoing operation of their networks.

Four Areas of Municipal Connectivity Support

Anaptyx CivicConnect™ combines its services into four primary areas designed to address different stages of a municipal connectivity project.

Public Wi-Fi planning and management

CivicConnect™ develops and manages public wireless environments that can extend the reach of broadband infrastructure into locations where residents interact with their communities.

These deployments can include Wi-Fi for downtown districts, main streets, libraries, parks, recreation facilities, transit locations, municipal buildings, community centers, public housing properties, and other digital-access initiatives.

Network designs can account for coverage, capacity, authentication, user access, security, guest experience, and reporting requirements. The objective is to help communities move from having broadband infrastructure available to providing a usable public connectivity experience.

BEAD response and documentation support

Technical capability alone may not be enough to move a project forward. Municipalities and their partners can also face significant documentation and planning requirements.

CivicConnect™ assists with materials such as technical narratives, proposed network architecture, coverage planning, bills of materials, service-level commitments, operations and maintenance strategies, compliance documentation, and long-term network sustainability planning.

Because requirements may differ among state programs and individual opportunities, the team develops its approach around the applicable project criteria rather than applying a single standardized response to every municipality.

Deployment and project coordination

Deploying a municipal network often requires coordination among numerous organizations and departments. Depending on the project, participants may include state broadband offices, construction companies, utilities, pole owners, permitting departments, right-of-way offices, municipal IT personnel, public works teams, equipment providers, and elected officials.

CivicConnect™ helps coordinate these relationships throughout deployment.

Its role can include conducting and organizing site surveys, coordinating network installations with construction milestones, planning equipment staging and delivery, monitoring applicable sourcing requirements, supporting site activation and testing, and maintaining documentation as field conditions and project schedules evolve.

Long-term network operations

Once a public network becomes operational, the responsibility for keeping it reliable begins.

CivicConnect™ provides ongoing services that can include 24/7 network monitoring, cybersecurity support, technical assistance, capacity and performance management, service-level oversight, firmware management, equipment lifecycle planning, utilization reporting, field service, and routine network maintenance.

Municipalities that prefer to manage day-to-day operations internally can use CivicConnect™ for engineering escalation, technical documentation, and knowledge transfer rather than fully outsourced operations.

This flexible model allows communities to determine how much operational responsibility they want to retain while maintaining access to additional engineering and network expertise.

Anaptyx CivicConnect™ — Connecting communities. Enabling public access.

A Dedicated Team Built From Existing Municipal Experience

CivicConnect™ represents a dedicated structure for Anaptyx's municipal connectivity work rather than a move into an entirely new service category.

Since 2007, Anaptyx has worked across managed Wi-Fi, network design, and structured cabling, including copper, coaxial, and fiber infrastructure. Its experience includes government and municipal environments as well as HOA, MDU, and commercial networks.

The company says CivicConnect™ brings those capabilities together with dedicated engineering, program management, and operational resources specifically focused on municipal connectivity.

Anaptyx LLC was also recognized as the Best Managed Wi-Fi Provider in the United States of 2026, reflecting work spanning managed Wi-Fi, network engineering, municipal connectivity, HOA and MDU networks, and commercial wireless infrastructure.

“We already run public networks every day,” Carnesi said. “What BEAD changed is the scale and the compliance environment around them. Standing up CivicConnect as its own team means a town is not competing for attention with a hotel deployment. They have engineers and program managers whose entire job is municipal connectivity.”

Making BEAD Information More Practical

Carnesi's work around the BEAD program also includes BEAD: Unlocking the Future, a book designed to make federal and state program information more accessible to organizations evaluating or participating in broadband projects.

The book addresses topics including eligibility, procurement, compliance, partnerships, managed services, and project execution. It was named Best Broadband Policy and Strategy Book in the United States by TodayUS magazine.

“The goal is to turn confusion into preparation,” Carnesi said. “That is true for a small IT vendor deciding whether BEAD is worth pursuing, and it is equally true for a town manager who has been told there is funding available and has no idea what the first phone call is supposed to be.”

Encouraging Municipalities to Plan Early

Anaptyx is encouraging municipalities to consider the operational side of connectivity projects before reaching the formal procurement stage.

Early preparation can give communities additional time to evaluate potential sites, understand public-access requirements, estimate operating expenses, establish technical support expectations, determine internal responsibilities, and address relevant registration or compliance requirements.

The same preparation can help prospective project partners establish roles and responsibilities before construction schedules begin driving decisions.

“BEAD does not have to be viewed solely as a construction opportunity,” Carnesi said. “For a community, it is the start of a long-term technology relationship. The towns that treat it that way from the beginning are the ones that get lasting value out of it.”

Anaptyx CivicConnect™ is available to work with municipalities at multiple stages of the process, from initial planning and site evaluation through construction preparation and ongoing network operations.

The company is offering initial consultations at no cost, with discussions tailored to each community's circumstances and applicable state program.

About Anaptyx

Anaptyx is a network solutions provider headquartered in Myrtle Beach, South Carolina. Since 2007, the company has provided managed Wi-Fi, network design, structured cabling, and related network services to government and municipal organizations, HOA and MDU communities, and commercial customers nationwide.

Anaptyx supports projects throughout the network lifecycle, including consulting and requirements development, network design, construction, implementation engineering, hardware and infrastructure deployment, ongoing operations, and maintenance.

Anaptyx LLC was named Best Managed Wi-Fi Provider in the United States of 2026. Anaptyx CivicConnect™ serves as the company's dedicated municipal connectivity team.

Connecting communities. Enabling public access.

Media Contact
Anaptyx CivicConnect™
2798G Howard Avenue
Myrtle Beach, SC 29577
1-800-454-5202
www.anaptyx.com