A DFW family dealer shows companies how to choose new or used furniture with confidence.
The wrong office furniture decision rarely fails all at once. It shows up later, when chairs wear out too soon, workstations do not fit the room, or a conference table that looked like a bargain becomes an expensive lesson. For business owners, office managers, and facilities teams, the real question is not simply whether to buy new or used. It is whom to trust before the purchase is made. Eggleston Office Dallas-Fort Worth office furniture buyers have relied on since 1981 was built around that question, long before comparison shopping became a search bar habit.
Eggleston Office Dallas-Fort Worth Office Furniture Guide
Eggleston Office is a family-owned office furniture company based at 1107 South Airport Circle, Suite C, in Euless, Texas. Founded by Mary and Richard Eggleston in 1981 and run today by their sons, the company serves the Dallas-Fort Worth metroplex with new office furniture and inspected pre-owned pieces from premium manufacturers, including Herman Miller, Steelcase, and Haworth, as an independent reseller. That distinction matters. Eggleston Office is not positioned as an authorized dealer for those premium brands. It is a local, independent source for new options, pre-owned inventory, and practical guidance that helps companies furnish offices without guesswork.
The company’s central advantage is simple, but uncommon. It sells both new and used office furniture. That means the recommendation does not have to bend toward one inventory category. A dealer that sells only new furniture has a built-in reason to defend new. A liquidator that sells only used has the opposite pressure. Eggleston Office Dallas-Fort Worth office furniture customers can compare both paths side by side, with a team that is not paid by commission and is not rewarded for overselling.
“We sell you what we would buy in your position, knowing all that we know,” says Tony Eggleston, Founder, Eggleston Office. In practice, that can mean new task chairs for employees who need daily ergonomic support and factory warranty coverage, paired with pre-owned workstations or conference furniture that deliver strong value at a fraction of original list price. Used inventory can regularly include premium-brand pieces at up to 90 percent off original list, depending on availability, condition, and configuration.
The Honest New Versus Used Decision
The new versus used decision starts with use, risk, budget, and timing. Seating, for example, often deserves special scrutiny because employees touch it every workday. A new chair may make sense when adjustability, warranty support, consistent finishes, and long-term performance matter most. As an authorized 9to5 Seating dealer, Eggleston Office can source new seating for teams that need those benefits. Yet a pre-owned conference table, private office set, storage unit, or workstation may be the smarter buy when quality, appearance, and value align.
That is where many buyers get burned. Used office furniture can be excellent, but condition, compatibility, finish match, and warranty status must be clear before a purchase order is signed. Eggleston Office handles that conversation directly. “A lot of used furniture does not come with a warranty. What it comes with is my name on the business, and the Eggleston name has been on this business since 1981,” says Tony Eggleston. The point is not to make used furniture sound perfect. The point is to tell the buyer what it is, what it is not, and where it fits.
The company also removes uncertainty before the furniture arrives. Every project includes free on-site measurement, floor plans, and 3D design, so a customer can see how an office will work before committing. If there is a question about a finish, scale, or fit, Eggleston Office can bring delivery samples before the order is final. That step matters in commercial spaces, where a few inches can change traffic flow, privacy, accessibility, or the number of workstations a room can support.
Installation is another place where the family business model shows. Eggleston Office uses its own in-house crews for delivery, installation, and reconfiguration, rather than handing the customer off to subcontractors. For office managers and facilities teams, that creates one line of accountability. If a project needs adjustment, the people who sold, planned, and installed the furniture are connected to the same name on the door.
Named as Best Used Office Furniture Store in DFW for 2026
Eggleston Office has been recognized as the Best Used Office Furniture Store in Dallas Fort Worth of 2026 by BestofBestReview.com. The award recognizes the family owned company’s long standing commitment to helping businesses make informed office furniture decisions through honest guidance, quality pre owned inventory, and personalized service that has served the DFW community since 1981.
The recognition reflects Eggleston Office’s reputation for transparency and customer first recommendations. By offering both new and pre owned office furniture without commission driven sales, the company continues to help businesses furnish their workspaces with solutions that fit their budget, operational needs, and long term goals.
A Family Name Built on Accountability
The strongest proof of that accountability may be how the company responds when something does not go to plan. In a 5-star Google review, customer Steven Salmon wrote that after an order problem, “the owners (two brothers) drove out to our facility, looked us in the eyes, shook our hands and created fast action plan.” He added that the issue was resolved quickly and called Eggleston Office “a family business that is run right, by people that care about people.”
Other reviews point to the same pattern. Matthew Dubler described the experience as “A+ from the time I submitted my request for information all the way through the installation,” noting that the team was knowledgeable, responsive, and able to meet budget needs without sacrificing quality. Joe E., in a Citysearch review, praised timely quotes, strong pricing, and installers he called “real pros.” These comments support a reputation that is especially useful for buyers who need office furniture in Dallas-Fort Worth but do not have time to become furniture experts.
That reputation is reinforced by a 5.0 Google rating and by a business model built to reduce pressure. Non-commissioned sales staff change the tone of the conversation. Instead of pushing a larger order or a more expensive category, the team can ask better questions. What departments are growing? Which rooms need to impress clients? Which employees need daily comfort? Which pieces need to match now, and which can be phased in later? The answers often lead to a blended solution, not a simple new or used verdict.
“If used is the smarter buy for you, I will tell you. If it is not, I will tell you that too. We sell both, so we do not care which one you pick, we care that it is right,” says Tony Eggleston. For DFW businesses, that may be the most practical form of expertise. It recognizes that budget matters, but so do durability, timelines, appearance, installation quality, and the confidence that someone will answer the phone after delivery.
For business owners, office managers, and facilities professionals comparing office furniture options in Dallas-Fort Worth, Eggleston Office offers a clearer path: measure first, see the plan, compare new and used honestly, approve what matters, and work with one accountable local team. To start with a smarter decision before spending, visit Eggleston Office, review the new versus used guide, or call (469) 324-5600 to discuss a project with a team that will tell you which option it would choose if it were your money.
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